Value Added Services
IVR is a popular technology used extensively within self-service systems. It enables users to acquire information that they are interested in on their own or perform simple activities using services made accessible to them.
Key benefits of solution
|Facilitating the information transfer through the IVR scenario.||Easy navigation of the scenario by means of DTMF codes using the telephone keyboard.|
|Ability to communicate with the Customer’s systems.||Full ICT infrastructure provided by Asseco group.|