Asseco Technical Order Management (ATOM) is a BPMS (Business Process Management System) class system supporting the modeling, testing, implementation, execution and monitoring of business and/or technical process execution. The solution was created from scratch with the assumptions of high availability and performance, intended for the implementation at a telecommunications operator or other mass service provider with a wide portfolio of offerings and a large number of customers.
Take advantage of ATOM if:
You run a business that processes a large number of orders.
You face problems with long service activation times.
You have outdated technologies that generate high operating costs.
You are implementing new online services that pose a major challenge to your business.
Why Asseco Technical Order Management?
Transparent architecture.
Reduced service activation time.
Reduction in operating costs by several times.
Ability to handle hundreds of thousands of orders per hour.
Gain a competitive advantage.
Increase the scale of your business.
The platform is designed for high-performance business processes with the option of synchronous or asynchronous operation processing mode. It can handle several hundred thousand orders per hour while maintaining KPIs at a set level.
Monitor order fulfillment for your customers.
ATOM includes monitoring tools to support the maintenance service extended with analytical functionality to collect customer order data. By separating business logic from technical order processing and automatic error handling, you can transparently track order fulfillment.
Optimize your operational processes.
The system improves the efficiency of operations by allowing you to designate, during the creation of orders, additional paths for the execution of alternative processes. Thanks to their parameterization, you can repeatedly use once defined functions.
Ensure business stability and high availability.
The solution is designed for reliable operation. Its architecture guarantees no single point of failure and unlimited linear scalability while maintaining continuity for technical operations.
Choose the best implementation model.
The tool is built on modern, proven, widely used open source technologies. It is available in both cloud and on-premise models.
What else sets ATOM apart?
Easy expansion and low operating costs
Full scalability
Can be installed in the cloud as well as at the customer
Technological openness
Flexibility of interface and cooperation
Case study
Are you interested in modern telecommunications service management?
See how advanced technologies can support dynamic growth and efficiency in the telecommunications industry. Read about Asseco's implementation of a new service management system for the Polsat Plus Group.
