Power industry

“Thanks to the implementation of the Central Billing System, which works on the basis of the functionalities offered by AUMS Biling & CIS, the largest retail service provider in the PGNiG Group will gain a tool to serve our current and future customers even more efficiently. We estimate that nearly 7 million gas and electricity consumers in Poland will benefit from the new solution. This is one of the largest projects of its kind in the energy sector in Central and Eastern Europe.”

“Today, all Enea employees in the fields of customer service, debt collection and billing, can work using a single billing system, regardless of their location. They use the same tools and data. The implementation of Asseco’s solutions was crucial for daily tasks and customer service.”

“Thanks to the implementation of Asseco’s solutions, TAURON operates one of the most technologically advanced solutions in the Polish market, which translates into the quality of the Group’s customer service. The functional scope of AUMS EDO covers all processes for mass segment customer service (i.e., mass customer and small businesses).”

“The excellent cooperation between RWE Group Companies and Asseco Poland in first implementing and then upgrading and developing ADO has been going on since 2009. During this time, we jointly built a solution that today for RWE is one of the core elements in the acquisition and management of readings data. Thanks to new functionalities, automated work verification, mass handling of information exchange, etc., we have measurably reduced the service time for controllers in the field, which has allowed us to increase operational efficiency and improve results.”

“The implementation of the project to prepare a mobile application that works with AUMS Acquisition of Readings Data (AUMS ADO), was aimed at improving the work of people who acquire readings from electricity meters in the field. The new software on the new devices runs significantly faster, and offers great opportunities for development. In addition, the level of security of sensitive data held on collection devices has been increased through integration with MDM-class software.”