Solutions
AVAGAT. Know your customer!
How to analyze your customer’s behavior?
A reliable contextual processing tool, AVAGAT is an innovative platform created by Asseco experts to support the creation of offers tailored to customer needs and interests. To achieve this, the platform combines and analyses data from various sources and sensors in real time.
The system enables examination of user activity on websites, social media, mobile applications, IT systems, and IoT platforms. Based on that information, you can build an individual profile (context) of the customer and then offer them carefully selected products and services, in line with their expectations..
Bring in a new dimension of personalisation!
Unique profiling capabilities, customer context awareness, and identification of their needs and intentions allow for advanced personalisation of your offer. Now you can:
Deliver a personalised offer at the right time and through the most suitable channel.
Build new business value and increase sales.
Stand out in the market and gain competitive advantage.
Interact with your customers in real time.
Take perfectly targeted actions
The versatility of the platform gives AVAGAT a wide range of applications, e.g., in smart home or smart city solutions, telemedicine, or multimedia recommendation systems.
Increase sales
Find out your customers’ preferences and recommend services and products they may be interested in. Keep up with their growing needs and expectations to increase sales and your company’s competitive advantage.
Be smart
Integrate smart home environments into an intelligent, complex ecosystem that takes into account the user’s circumstances and intentions. Adapt smart home functions based on who’s home and what they are doing.
Choose e-Health
Monitor and send reminders about necessary health-related activities through smart home systems. Notify guardians of minors or health providers of any potentially dangerous situation.
Improve security
Identify potentially infected individuals and monitor those confirmed to be infected, in terms of both their location and their interactions with others. Determine infection spread patterns in real time, at the earliest stage. Take immediate preventive measures, such as disinfecting sites and quarantining infected individuals.
Tailor your content
Stream music tailored to your current mood or activity, whether you're on your way to work, biking, or relaxing. Recommend on-demand movies and videos tailored to the user’s preferences and context, including location or activity history — not only of the user but also of others in their company.
Develop intelligent cities
Improve the quality of city infrastructure management. Manage your transport fleet based on the number of passengers at the stop and their predicted destinations.
Customer context as a service
Thanks to easy integration with solutions from other providers, AVAGAT, which operates in the Context as a Service model, shares the context with supported applications and platforms. It makes use of state-of-the-art, proven, widespread technologies such as Big Data, Fast Data, Machine Learning and Artificial Intelligence (AI), Apache Flink, KSQL / Kafka Streams, SIDDHI CEP / Flink CEP, jFuzzy, Scikit-Learn, Tensorflow, and Faust.