Asseco Advisory Banking Platform
A complete solution for a customer advisor
Asseco ABP is an information system created specifically for bank employees. It streamlines the work of advisors and provides them with instant access to all necessary information. It provides up-to-date knowledge about the customer's situation and the processes they are involved in.
The solution enables more efficient and faster handling of every individual who comes to the bank with their inquiries, such as a cash or mortgage loan. It provides a unified view of the client across all channels, whether it's a branch, Internet banking, application, or contact center.
See how Asseco ABP works
Choose Asseco ABP, a comprehensive banking system that supports customer service across all channels
Asseco ABP is an IT system for customer advisors that supports efficient customer service at branches. It fosters the digitization of banking processes. All important information related to loans and customer contracts is prepared in electronic form. Find out what else you will gain.
Savings
You can quickly introduce changes to banking processes, reducing the costs of implementing new features.
Comfort
You work conveniently by accessing data from multiple systems on a single platform.
Short Time to Market
You can add new services in a short space of time and make them immediately available to customers in every channel.
Efficiency
You increase customer service efficiency with features integrated into a single desktop.
Speed
You speed up service at the branch by sending personalized messages to the customer's phone.
Security
You have full control over the processes and thus reduce the risk of errors.
Explore the functionalities of the Asseco Advisory Banking Platform
Increase the comfort and productivity of the advisor. Integrate all customer communication channels into one cohesive environment.
Process management
The system is equipped with a workflow engine that allows you to configure and run any of the bank's business processes.
Customer service
Bank employees have access to mini-applications that streamline their daily work and enable customer service in every channel.
Monitoring results
Available reports allow management to control the work of the team. They also allow for the streamlining of individual processes.
Advisor desktop
The advisor uses a desktop that integrates functionalities and allows for easy retrieval of data from all systems used in the bank.
Handling of requests
The platform allows the use of ready-made procedures for handling requests in electronic banking, contact center, application and at the branch.
Meeting calendar
Using calendar functionality in your daily work allows you to manage your time effectively, including controlling your meetings.
News
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